General Sales Terms and Conditions

Please read the General Sales Terms and Conditions

The Guest Inn General Sales Terms and Conditions concern all the services offered by Guest Inn and must be accepted by all users making a reservation through this site.

A.    Availability Requests undertaken directly by the accommodation owner
B.    Bookings made through the On Line Reservation System of the accommodation

These general conditions are applied to all services offered through this site.  
The use of the booking services concerns the purchaser having read these terms and conditions in full, prior to his order and have accepted them in totality.

Therefore, sending a booking request, causes the entire acceptance of the present terms of sales and the unconditional acceptance of all the conditions below.

The Availability Request is not a confirmation and can be cancelled in anytime by the user. The reply to your request will be sent by e-mail.

The prices are quoted in euros (all legal taxes included), by room type either with breakfast or not.
During the season, if taxes change or there is a special offer, the room prices may also change.

Room reservations are paid on the basis of the prices that are given on the day of the reservation.

Confirmation of your Availability Request

Confirmation of your request is sent by e-mail within in 48 hours (2 working days). In case you do not receive a reply on behalf of the owner within 24 hours, kindly inform us by email directed to info@guestinn.com

For any other information and questions you can join the Guest Inn team by phone 00 30 210 96 07 100 or by Fax 00 30 210 96 07 712.

Complaints

For any complaint or problem, please contact the owner immediately.
In case that the problem is not resolved, please call Guest Inn (+30 2109607100). We will do our best to find a solution and help you to continue enjoy your holidays.

For any litigation only the Greek courts are responsible.


A.    Availability Requests undertaken directly by the accommodation owner

The request form is sent simultaneously to the Guest Inn network and to the accommodation. Therefore, the owner will reply and undertake directly your request.
In this case, only the accommodation’s General Sales Conditions are valid and will be applied by the owner. They engage the fully responsibility of the owner in the treatment and the follow up of your request (modification / cancellation / refund).

Guest Inn cannot be, in any case, responsible for the performance and the  bookings managment undertaken by the owner of the accommodation.

B.    Bookings made through the On Line Reservation System of the accommodation

In this case, only the accommodation’s General Sales Conditions are valid and will be applied by the owner. They engage the fully responsibility of the owner in the treatment and the follow up of your request (modification / cancellation / refund).

Guest Inn cannot be, in any case, responsible for the performance and the contained information of the Accommodation’s On Line booking system.

If you wish any additionnal information you can reach Guest Inn English/French speaking staff:

by phone 0030 210 96 07 100
by e-mail info@guestinn.com
or by fax 0030 210 96 07 712